The process of a national carrier.The proximity of a neighbor.

Blood, urine, tissue, swabs, cultures, pathology slides — most UN3373 Category B biological specimens. Category A infectious substances are not accepted.

Two ways. Training and a signed BAA with every facility — and, more fundamentally, our systems never receive patient data in the first place. Dispatch and documentation records carry logistics only: facility, time, temperature, specimen category. Patient identifiers stay on the sealed requisition.

Validated coolers matched to the payload requirement: ambient, refrigerated, or frozen. Condition is recorded at pickup and at delivery.

Home base is Fate, and the corridor covered includes Rockwall, Royse City, Rowlett, Wylie, Forney, and Kaufman. Contracted routes across DFW are available on request.

Yes. Named windows, a documented route profile, and consistent service built around your facility's schedule.

You receive confirmation at pickup and a signed proof of delivery with condition notes. For time-critical runs, contracted clients have a direct escalation contact rather than a tracking page.

Standard hours are Monday through Friday, 7:00am to 6:00pm. Contracted clients can arrange time-critical and after-hours service as part of their service agreement. Sentinel does not offer walk-up urgent service and does not publish a guaranteed response time.

A medical courier is trained and equipped to handle regulated medical materials — lab specimens, pharmaceuticals, and patient-related documents — under HIPAA chain-of-custody and biohazard handling requirements. A regular courier service is not trained or equipped for these regulatory standards. Sentinel maintains HIPAA and OSHA bloodborne pathogen training with renewal dates monitored automatically.

Specimen transport is the secure, time-sensitive movement of laboratory specimens — blood, urine, tissue samples, and pathology materials — from a collection site to a reference laboratory, performed under documented chain-of-custody procedures to preserve sample integrity and patient privacy. Sentinel handles Category B biological specimens per UN3373 packaging requirements.

Yes. As a HIPAA-compliant medical courier, Sentinel Medical Transport Services signs business associate agreements with all client facilities as part of standard onboarding for any service involving protected health information.

Reach out through the quote form on this site or email dispatch@sentinelmedicaltransport.net. We'll discuss your facility's pickup frequency, locations, time windows, and handling requirements, then build a recurring route around your specific daily schedule.

For contracted routes we may use vetted partner couriers who meet the same standards we do — HIPAA-trained, insured, and operating under our documented procedures and chain-of-custody requirements. Every partner signs a BAA and carries their own liability coverage naming Sentinel. Facilities that require a Sentinel-employed courier on every run can specify that in their service agreement.

Renewal dates are tracked automatically and alerted well ahead of expiry rather than relied on from memory. Current certificates are available to any client on request.